We stand behind our service with a 7-day money-back guarantee. If you're not completely satisfied, we'll refund your money with no questions asked.
We're confident you'll love our IPTV service, but if for any reason you're not satisfied within the first 7 days of your subscription, we'll give you a full refund - no hassle, no questions asked.
Simple and straightforward process - follow these easy steps
Send us a message on WhatsApp stating you'd like a refund. Include your username or email address.
We'll verify your account details and confirm you're within the 7-day refund period.
Your refund request is approved and processed to your original payment method.
You'll receive confirmation once the refund is complete. Usually takes 24-48 hours.
Understand what makes you eligible or ineligible for a refund
Refunds are only available within 7 days of your initial purchase. After this period, we cannot process refund requests. Please review our refund policy carefully.
Common questions about our refund policy and process
Once we receive your refund request and verify your eligibility, we process it within 24-48 hours. The refund will appear in your account within 3-5 business days, depending on your payment provider.
No questions asked! We may ask for optional feedback to improve our service, but you're not required to provide a reason. If you're within the 7-day period and eligible, we'll process your refund.
Unfortunately, no. Our refund policy only covers the first 7 days. After this period, we cannot offer refunds or partial refunds. We encourage you to try our service thoroughly within the first week.
All refunds are processed back to your original payment method. If you paid via PayPal, it goes to PayPal. If you used a credit/debit card, it returns to that card. Bank transfers are refunded to the same bank account.
No! We don't charge any fees for processing refunds. You'll receive 100% of your payment back. The only deductions might be from your payment provider (bank/PayPal), which are beyond our control.
Simply click the "Request Refund" button below to contact us on WhatsApp. Provide your username or email, and mention that you'd like to request a refund. Our team will handle it quickly and professionally.
We're here to help. Contact our support team on WhatsApp and we'll process your refund request quickly and professionally. No hassle, no complications.
Request Refund on WhatsApp